Previous incidents

January 2025
Jan 15, 2025
1 incident

Newsletter confirmation issue

Degraded

Created Jan 15 at 09:37am HST

We have identified that some users are not receiving the confirmation emails after subscribing to our Newsletter. This issue appears to be intermittent and is affecting a subset of our subscribers

As a result of this problem, some new subscribers may not be able to complete the double opt-in process, potentially leading to their exclusion from our mailing list.

Our technical team is actively investigating the root cause of this issue. We are exploring several potential factors, including:
E...

Jan 06, 2025
1 incident

Mobile Hamburger Menu Issue

Degraded

Resolved Jan 07 at 12:35am HST

We are pleased to announce that we have successfully resolved the mobile hamburger menu issue that was affecting our website.
Here's a detailed update on the situation:
Previously, we reported a problem where the hamburger menu was not displaying correctly when users accessed our site on mobile devices. This issue significantly impacted the navigation experience for our mobile users.

Our development team has implemented a comprehensive fix to address this problem. The solution involved:
Cod...

1 previous update

December 2024
Dec 06, 2024
1 incident

Missing Elements on Our Site

Degraded

Resolved Dec 06 at 03:53am HST

We found the issue, and it's been resolved.

1 previous update

Dec 03, 2024
1 incident

Error 500

Downtime

Resolved Jan 06 at 07:56am HST

Issue solved.

2 previous updates

November 2024
No incidents reported