Mobile Hamburger Menu Issue
Resolved
Jan 07 at 12:35am HST
We are pleased to announce that we have successfully resolved the mobile hamburger menu issue that was affecting our website.
Here's a detailed update on the situation:
Previously, we reported a problem where the hamburger menu was not displaying correctly when users accessed our site on mobile devices. This issue significantly impacted the navigation experience for our mobile users.
Our development team has implemented a comprehensive fix to address this problem. The solution involved:
Code Optimisation: We've refactored the JavaScript code controlling the menu functionality to ensure compatibility across all mobile devices and browsers.
CSS Adjustments: The menu's styling has been updated to improve visibility and responsiveness on smaller screens.
Cross-Browser Testing: Rigorous testing has been conducted on various mobile devices and browsers to ensure consistent performance.
Improved Accessibility: The hamburger menu now appears and functions correctly on all mobile devices.
Enhanced Navigation: Users can easily access all sections of our website through the fully operational mobile menu.
Consistent Experience: The menu behaviour is now uniform across different mobile platforms and browsers.
Additional Improvements
Whilst resolving this issue, we've also made several enhancements to improve overall mobile usability:
Faster Load Times: The menu now loads more quickly on mobile devices.
Smoother Animations: We've added subtle animations to make the menu interaction more intuitive and visually appealing.
Increased Touch Target Size: Menu items are now easier to tap, reducing accidental mis-clicks.
Ongoing Monitoring
Our technical team will continue to monitor the mobile menu performance closely to ensure long-term stability and optimal functionality.
We sincerely apologise for any inconvenience this issue may have caused and thank you for your patience during the resolution process. Your experience on our website is our top priority, and we're committed to providing the best possible service.
If you encounter any further issues or have any questions, please don't hesitate to contact our support team.
Thank you for your continued support and understanding.
Affected services
setstarters.org.uk
Created
Jan 06 at 07:57am HST
There is a known issue with our menu not displaying when visiting the site on a mobile device.
Affected services
setstarters.org.uk